EMPLOYMENT OPPORTUNITIES
WORK WITH US!
Fleet Maintenance Technician
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Requirements:
- Ability to work with a sense of urgency to ensure we stay on schedule while providing an exceptional experience for our guests.
- A strong desire to achieve the highest level of customer satisfaction while providing the ultimate experience in outdoor adventure for our guests.
- Possess a strong sense of teamwork.
- Outgoing and friendly personality.
- Possess strong communication and organizational skills.
- Possess basic tech skills (computer, diagnostic analyzer equipment)
- Represent the culture of Pocono Outdoor Adv. Tours with ultimate integrity.
- Reliable, consistent and strong work ethic.
- Ability to work independently to accomplish tasks.
Responsibilities:
- Ensure that all vehicles are serviced and maintained consistent with prescribed procedures.
- Ensure that maintenance logs are kept up to date and accurate to effectively track the state of repair for each machine in the fleet.
- Use computer to log maintenance activity or order necessary parts to for inventory purposes.
- Maintain a neat and orderly work area.
- Communicate with teammates on the status of all vehicles and ensure that the online booking system tracks with machines that have been taken off-line for maintenance.
- Ensure guides have access to spare tires and other essential equipment to successfully execute on a great customer experience.
- Ensure machines are cleaned daily.
- Support guide activities as time requires or is absolutely necessary to ensure guest satisfaction.
- Strive to achieve five star reviews from every guest by providing perfectly maintained and operating machines.
- Position available for Wednesday – Sunday.
- Starting immediately.
- Team bonus available when revenue goals achieved.
TOUR GUIDE
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- 21yrs.+
- – Ability to work with a sense of urgency to ensure we stay on schedule while providing an exceptional experience for our guests.
- A strong desire to achieve the highest level of customer satisfaction while providing the ultimate experience in outdoor adventure for our guests.
- Possess a strong sense of teamwork.
- Provide all safety instructions and procedures to guests.
- Inspect vehicles before each tour for any issues.
- Follow set trail systems.
- Outgoing and friendly personality.
- Represent the culture of Pocono Outdoor Adv. Tours with ultimate integrity.
Guest Services Representative
Part time-
- Ability to work with a sense of urgency to ensure we stay on schedule while providing an exceptional experience for our guests.
- A strong desire to achieve the highest level of customer satisfaction while providing the ultimate experience in outdoor adventure for our guests.
- Possess a strong sense of teamwork.
- Outgoing and friendly personality.
- Possess strong communication and phone skills.
- Possess basic tech skills (POS system, computer)
- Represent the culture of Pocono Outdoor Adv. Tours with ultimate integrity.
- Responsibilities –
- Assist guests with the check in process and provide details for their tour experience.
- Assist guests on the phone by offering details regarding our tour offerings and make sure all of their questions are adequately answered.
- Operate POS system with accuracy and efficiency.
- Maintain a neat and orderly work area.
- Coordinate the days tour schedule and communicate with guides to ensure the team is fully prepared for the day.
- Starting immediately
- Additional opportunity for hours possible as a Tour Guide if applicant has experience operating UTV/ATV.
- Bilingual a plus