EMPLOYMENT OPPORTUNITIES

Requirements:

• Ability to work with a sense of urgency to ensure we stay on schedule while providing an exceptional experience for our guests.
• A strong desire to achieve the highest level of customer satisfaction while providing the ultimate experience in outdoor adventure for our guests.
• Possess a strong sense of teamwork.
• Outgoing and friendly personality.
• Possess strong communication and organizational skills.
• Possess basic tech skills (computer, diagnostic analyzer equipment)
• Represent the culture of Pocono Outdoor Adv. Tours with ultimate integrity.
• Reliable, consistent and strong work ethic.
• Ability to work independently to accomplish tasks.

Responsibilities:

• Ensure that all vehicles are serviced and maintained consistent with prescribed procedures.
• Ensure that maintenance logs are kept up to date and accurate to effectively track the state of repair for each machine in the fleet.
• Use computer to log maintenance activity or order necessary parts to for inventory purposes.
• Maintain a neat and orderly work area.
• Communicate with teammates on the status of all vehicles and ensure that the online booking system tracks with machines that have been taken off-line for maintenance.
• Ensure guides have access to spare tires and other essential equipment to successfully execute on a great customer experience.
• Ensure machines are cleaned daily.
• Support guide activities as time requires or is absolutely necessary to ensure guest satisfaction.
• Strive to achieve five star reviews from every guest by providing perfectly maintained and operating machines.
• Position available for Wednesday – Sunday.
• Starting immediately.
• Team bonus available when revenue goals achieved.

• 21yrs.+
• – Ability to work with a sense of urgency to ensure we stay on schedule while providing an exceptional experience for our guests.
• A strong desire to achieve the highest level of customer satisfaction while providing the ultimate experience in outdoor adventure for our guests.
• Possess a strong sense of teamwork.
• Provide all safety instructions and procedures to guests.
• Inspect vehicles before each tour for any issues.
• Follow set trail systems.
• Outgoing and friendly personality.
• Represent the culture of Pocono Outdoor Adv. Tours with ultimate integrity.

• Ability to work with a sense of urgency to ensure we stay on schedule while providing an exceptional experience for our guests.
• A strong desire to achieve the highest level of customer satisfaction while providing the ultimate experience in outdoor adventure for our guests.
• Possess a strong sense of teamwork.
• Outgoing and friendly personality.
• Possess strong communication and phone skills.
• Possess basic tech skills (POS system, computer)
• Represent the culture of Pocono Outdoor Adv. Tours with ultimate integrity.
• Responsibilities –
• Assist guests with the check in process and provide details for their tour experience.
• Assist guests on the phone by offering details regarding our tour offerings and make sure all of their questions are adequately answered.
• Operate POS system with accuracy and efficiency.
• Maintain a neat and orderly work area.
• Coordinate the days tour schedule and communicate with guides to ensure the team is fully prepared for the day.
• Starting immediately
• Additional opportunity for hours possible as a Tour Guide if applicant has experience operating UTV/ATV.
• Bilingual a plus